Customer care number : 1860 180 3900Submit Complaint
Subhash Kedia on 10 Apr 21
I had purchased 10 Diakin AC's from Bajaj electronics, Kondapur, 5 - 2 ton air conditioners and 5 - 1.5 ton air conditioners in the month of May, 2019.
We started using the AC's in the month of March, 2020 and realised none of them function upto the mark. Out of 10 AC's, 6 of them are working in the fan mode only.
Due to lockdown and strict rules in our community, an official complaint could not be filled nor was any outsider allowed into our community. Once the lockdown was released, an immediate complaint was registered. Even though technicians visited my place several times, the problem could not be resolved up to the mark.
Even after a year of constant mails and calls to the diakin customer care, the problem isn’t resolved. Over that they have sent me a long bill asking me to replace parts of the AC that has not even been used due to its poor performance.