Myntra Complaints, Reviews and Customer care number

Company Details

Customer care number : 080 6156 1999

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Recent complaints

Myntra - Product missing/unsealed box

Mohit Verma on 04 Oct 20

I have ordered fossil watch from Myntra but I have received empty box. Product was missing from the box. It was unsealed box inside. I’m trying to reach Myntra but they are refusing my complaint. Please contact me and process my refund. It is a huge amount. So please do the needful as early as possible.

Myntra - Not received parcel

Mohit Verma on 04 Oct 20

I had not received the parcel and it is showing delivered in their software. I had been trying to get my query sliced but they don't have an answer. I have the proof and recordings where they have agreed on not delivering the parcel. Still they are not refunding the money back.

Myntra - Delivery boy refused to deliver

Mohit Verma on 04 Oct 20

My exchange for order id-115326618822479403403 was returned as the delivery boy could not match the packed item with the single incomplete snap of the product
Inspite of my request to send the delivery message so as to verify the product he refused and did not exchange the product
Kindly provide me with the details of the responsible party so that I can register my complaint for the inconvenience caused .
Shipla Vishwakarma

Myntra - Defective/Damaged Trimmer

Mohit Verma on 04 Oct 20

Hi Team,

Need help to look into the defected product which I bought from Myntra. The trimmer is not working from the time I opened the package after delivery. I tried to get help from Myntra but they said they will not accept return or exchange and they said to contact very. I have been trying to mail, call Veet but they are not providing any help. Please help to return or exchange this item from Myntra.

Product Details:

Product Name: Veet Women sensitive touch expert electric trimmer 8901396322955 Pink & White

Price : Rs 1620
Purchase Date : 6th September, 2020
Delivery Date : 9th September, 2020

Product code: VT0171A1D
Manufacture date : 06/2020
Expiry date : 24 months from manufacturing

Issue : The trimmer is not getting on. Have tried with new battery also but still it's not working.
It's a defected product.

Please help to return/ exchange the item.

Myntra - Sent a wrong product

Mohit Verma on 04 Oct 20

I had ordered a product from myntra and received a wrong product instead. Now when I logged a complaint with their customer support to refund my money, they are just delaying my request and asking me to wait for 24-48 hours.

Myntra - Order not recieved

Mohit Verma on 05 Oct 20

I ordered a teeshrt from myntra and its showing delivered. I didnt recieve any call from the delivery boy and also i m not present at the given address. I dont know where the order is.
Please confirm and reply back asap.

Myntra - No Clarification about exchange and help centre not loading.

Mohit Verma on 05 Oct 20

I ordered A bewakoof Tshirt which was due for exchange.There was no tag initially except a sticker. Now they say that it will not be exchange as there is no tag which was never delivered. I want refund or clarification on the issue.

Myntra - used product sent/ refund stuck

Mohit Verma on 05 Oct 20

I ordered innerwear from myntra. The product was delivered on 26th Sep and I raised request for refund the same day because the product was looking used by someone and the product was in bad condition.

Now Myntra has put my refund on hold stating that I sent used product to them and therefore they put my refund on hold.

That is something not acceptable to me because I did not like the quality of product, therefore requested for refund instantly.

Now the customer care has advised to wait till 8th Oct for the status of the refund.

I used to shop from Jabong and never came across such issue. Its unfortunate that Jabong has taken ober by Myntra and I purchased something from them considering the same service will be available here as well.

I will never place any order from Myntra going forward as it is making online shopping a stressful experience.

Myntra - Issue regarding order placement.

Mohit Verma on 05 Oct 20

The money is transacted from my bank but the order is not placed. The order was placed on 4th October 2020.

Dress Myntra - refund money

Mohit Verma on 05 Oct 20

mantra customer care contact helpline number 06291556794. Mantra. Quality price. And lower amount. Home delivery. All product available. And 24 hours problem solve for now.

Myntra - For a roadster jeans

Mohit Verma on 05 Oct 20

I have ordered a roadster Jeans 28 size but actually I forgot that the size of my jeans 30 I have not cancelled my ordered 28 size

Myntra - Received mask in place of t-shirt

Mohit Verma on 05 Oct 20

Myntra delivered me Mask in place of Allen Solly full sleeve t-shirt and didn't return it

Myntra - My refund declined for No price tag, but price tag was not shipped at all

Mohit Verma on 05 Oct 20

Hello Support Team,
My issue number issue # IN20092821544843144565, first you ship a product without a price tag and then you ship a defective worn out product and then when I try to return it you reject my request because there is no price tag!!!!!

I initiated the return of the device the same day it was received. The received product is old and defective. I will appreciate it if you help me get the refund.
I also need you to produce the evidence that the shipped product passed your quality check before shipping. That it had a correct price tag in place and it was not defective. Do you only do Quality check during return and NOT while shipping?????

I am attaching the picture of the defective  product received.

Myntra - Cancellation order

Mohit Verma on 05 Oct 20

Myntra - Return of product

Mohit Verma on 05 Oct 20

I had ordered a pair of Afrojack Men Red mid-top Training shoes size, order no- 1152579-5653259-3365101, packet Id- 6135625990 on 23rd sep 2020 which were delivered on 2nd October 2020. When I tried them, I realised they have given 2 shoes of left side. And now when I am trying to return it, it's not showing in orders section of my account

Myntra - Refund not received

Mohit Verma on 06 Oct 20

Myntra cancelled my order and didn't give my refund yet after more than 10 days or ordering.

Myntra - Refund of money

Mohit Verma on 06 Oct 20

I ordered a short for boys of Alcis comoany.
Amount was Rs 699 + Rs 99 shipping charges
Total around 798Rs.
The product I recieved was completely different , so I returned in order to get my money back I choose refund option.
I talked to their executive on phone regarding this mistake they said you will get only product money back i.e Rs 699 and not the shipping charges.
I was puzzled I tought that what's my fault here, the product shippied at my place was comoletely different , its the problem from thier end why should I loose my money for their fault. I contacted again at their customer care service , they said provide us with proper image of product and its brand tag, I did . They said after validation they will refund all of my money including 99Rs. Since that its 10 days or more now. I called their executive again in mean time
They said I can't guarantee you with shipping charges whether you will get it or not.As of today tgey refunded my Rs 699 after much time and stole my 99Rs. Which is totally unethical if the service error was made from their side then why the toll is on us.
I want them to refund my 99Rs ASAP.
If any senior Customer Care Executive of Myntra gets this mail. Then do revert me with my remaining money ASAP.

Myntra - Order issue

Mohit Verma on 06 Oct 20

Delivery boy says that he is not come for placing my order at my address. He tell me so you will come to your order in other place like panipat .................................................why call me in my no 9599951318

Myntra - Product return

Mohit Verma on 06 Oct 20

I ordered one roadster Jean's, today the delivery boy deliver it .now I want to return it but in my myntra app there no active order is found and I can't return it.i call helpline no and say my order no but the said that there is no order found.i am in a trouble

Myntra - Exchange issue

Mohit Verma on 06 Oct 20

I got a torned and loose dress ,I requested for exchange but the delivery boy refused to exchange it... would you please help me with that??? Is this a joke ? I am paying full money to get a dress and now you guys are playing with my time,money everything?? R u guys serious?? Will u exchange it or not?

Myntra - Helpline center is not working

Mohit Verma on 06 Oct 20

I want my order till tomorrow but I m not able to contact Myntra customer care service. I need my order really very soon till tomorrow it's urgent . I don't know how should I contact them now?

Myntra - Footwear

Mohit Verma on 06 Oct 20

We have received footwear one size larger so we have exchanged that order and when delivery boy came for taking that order then he said that there is no tag in the box ND we have received footwear without tag....

Myntra - Product was not gift wrapped

Mohit Verma on 06 Oct 20

i recently ordered sweatshirt and i included a gift wrap which costed extra 25 rs but the product was not wrapped and gift card was also missing so can this be refunded ?

Myntra - Me no submit my a/c on facebook because a/c doesn't exist why tell me

Mohit Verma on 06 Oct 20

A/c doesn't verify on Facebook

Myntra - Rejection of return request

Mohit Verma on 06 Oct 20

I bought a kurti from Myntra but it mismatched as specified online I bought thinking a cotton stuff but it was something else.i didn't even try to wear it once and didn't remove the tags but Myntra rejected my return request saying I removed the tags which is totally wrong later on I gave my feedback to customer care but nobody talked to me then I approached them and told about what happened even they didn't care at all.Therefore I felt myself cheated and I refused to accept the kurti.So I have not received my money back and not a replacement too.please help.

Myntra - Fraud product

Mohit Verma on 06 Oct 20

I have ordered a layered kurta which has a inner and outer part.....outer part is received in the delivered packet ...but inner is missing.....

Myntra - Received wrong size, not accepting return/exchange

Mohit Verma on 06 Oct 20

I Ordered this pair of shoes order ID #115284382121142533801 from catwalk. I received and checked that there was some size issues, also the shoe was very uncomfortable and the sole was a little old. I did not like the fit and placed the return request then and there. The delivery boy came the next day and opened the product and checked the quality and accepted the return. Post that, while it was under the return process it said that the product is used and could not be refunded. I got so frustrated , contacted them and told them that there is a size issue and also the immediate size is not available and told them that I don't want it to get reshipped. Even after requesting them they reshipped the product to me without any information. I was not accepting the product but the delivery boy asked to contact th customer service for further updates. I am not able to connect with the customer service as well, I am trying to connect from morning.

Mantra ONLINE shopping - Xxxchange

Mohit Verma on 07 Oct 20

Sar ji meri shart xxxchange nahi hui h sar size right nahi aaya esliye xxxchange par Dali thi mene par abi tak sar xxxchange nahi hui h please sar xxxchange karaeye

Myntra - No refund of the gift card

Mohit Verma on 07 Oct 20

We had the cash balance in Myntra wallet . Due to covid-19 all their services were shut down. So they had sent an email regarding the extension of period regarding balance use.But according to their promise, They didn't refund us back