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Nexta Broadband - COMPLAINT AGAINST CUSTOMER CARE SERVICE

DEEPAK KUMAR on 08 Apr 21

That I am saying to you I am existing customer of nextra Broadband service vide account no 2108341 in the name of SANJAY KUMAR.
That I am trying many times for Nextra Customer care (i.e.9212599911, 18004192576 &18004198050) but they could not respond to my phone yet.

I have been talked about several times by Nextra Customer Care, which is located in Plot No. 4 B, Mayur Vihar, Delhi. Your executive Suraj, Sanjay etc. there. Talked about so many times from 04-03-2021 till date and many times they could not even talk. But they are also making excuses by making excuses, because of the internet, I am suffering a lot.

I have not been able to use internet for the last three days, even though I had done recharge 2 days in advance.