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Srija boutique and handicrafts - Inferior product delivered and refused to return

Mou Chakraborty on 26 Jun 21

I bought one saree from this online saree retailer. The lady displayed some different saree in the online Facebook live and delivered some different one, much inferior in texture and quality than the one shown in the live. When I asked her the same and requested for a return and exchange/refund, she refused promptly, saying the product as the same one As shown in the display.
The saree costs 2700/- INR. Please help me on the same. I want some strict action to be taken against this fraud business woman.